NeuroVizr is an innovative light and sound wellness device designed to stimulate the brain's natural neuroplasticity, reduce stress, improve sleep quality, and enhance focus.

How does NeuroVizr work?

NeuroVizr uses specific light frequencies combined with sound programs to gently guide the brain into beneficial states that promote relaxation and cognitive balance.

Is NeuroVizr safe to use?

Yes — it is a non-invasive device tested for regular wellness use. It is safe for eyes and hearing. People with epilepsy, photosensitivity, or pregnant individuals should consult a doctor before use.

How long is a NeuroVizr session?

An average NeuroVizr session lasts between 11 and 15 minutes.

FlexBeam is a portable red light and near-infrared therapy device designed to support muscle, joint, and tissue recovery while reducing pain and inflammation.

How does FlexBeam work?

FlexBeam delivers targeted red and near-infrared light directly to the body’s cells, boosting blood flow, reducing inflammation, and accelerating cellular recovery processes.

When should I use FlexBeam?

FlexBeam is suitable for muscle tension, joint pain, inflammation, post-workout recovery, sleep optimization, and immune system balance support.

How long is a FlexBeam session?

Each treatment area is typically exposed for 10 minutes. One session can include 1–3 areas.

Is FlexBeam clinically tested?

Yes — multiple clinical studies confirm its effectiveness in supporting recovery and pain management.

Luxsanat is an Estonian wellness technology company providing science-based health and wellbeing devices such as NeuroVizr and FlexBeam.

Who works at Luxsanat?

The core team includes Eleri Tamm (Founder & CEO), Karl Vaher (Customer Experience Manager), Külli Kask (Sales Manager), and Helen Orav (Experience Space Coordinator).

Who are Luxsanat's partners?

Luxsanat collaborates with NeuroVizr Inc., FlexBeam International, and leading wellness clinics and biohacker communities in Estonia.

Where can I buy NeuroVizr and FlexBeam?

Both devices are available in our official online store at www.luxsanat.com.

Do you offer home delivery?

Yes — we deliver within Estonia in 1–2 business days.

Free shipping is available for all orders over 150 €.

What is your return policy?

You can return your order within 30 days of receiving it, as long as the product is unused and in its original packaging.

How long is the product warranty?

All our devices come with a 2-year warranty.

How can I cancel my order?

Contact us immediately after placing your order at info@luxsanat.com or call +372 5342 4741.

Refund policy

Shipping Policy – Luxsanat

At Luxsanat, we are committed to ensuring that your order is dispatched quickly, arrives safely, and meets your expectations. Below are the details of our shipping terms:

Processing Time

We process and dispatch orders within 1–2 business days.

Please note: Orders are not shipped or delivered on weekends or public holidays.

Estimated Delivery Times

European Union, UK, USA, Canada: 3–7 business days
Rest of the World: 5–12 business days (depending on region and courier availability)

Delivery times are estimates and may vary based on destination and local logistics.

Shipping Fees

Shipping fees are calculated automatically at checkout based on:

Delivery destination
Shipping method selected
Product weight and packaging size

Orders over €150 qualify for free worldwide shipping.

For all other orders, customers are responsible for applicable shipping charges.

Tracking Information

Once your order has been shipped, you will receive a confirmation email with a tracking number.

You can track your shipment’s status and estimated arrival online using this number.

Customs, Duties & Taxes

International orders: Customers are responsible for any customs duties, taxes, or additional fees imposed by the destination country.

Delivery Delays

While we strive to ensure timely delivery, certain unforeseen circumstances may occasionally impact transit times. These include:

Severe weather conditions
Customs inspections or clearance delays
Disruptions or delays from the courier service

If your shipment is taking longer than expected, please contact us at info@luxsanat.com — we’ll do our best to assist you promptly and provide an update.

Failed Delivery Attempts

If delivery fails due to an incorrect address or the recipient’s unavailability, re-shipment fees may apply.

Please double-check that your shipping details are accurate at checkout.

Returns & Exchanges

For return conditions and instructions, please see our Refund Policy.

Need Help?

If you have questions regarding shipping, tracking, or anything else, don’t hesitate to reach out:

info@luxsanat.com