Legal notice
Privacy Policy – Luxsanat
Last updated: June 6, 2025
This Privacy Policy describes how Luxsanat OÜ (“Luxsanat,” “we,” “our,” or “us”) collects, uses, and discloses your personal data when you visit or make a purchase from our website (“Site”) or use any of our products, apps, or services (collectively, “Services”).
1. Changes to This Privacy Policy
We may update this policy periodically. Updates will be posted on the Site with a new “Last updated” date. Continued use of Services after updates indicates your agreement to the revised policy.
2. Personal Data We Collect
We may collect the following categories of personal data:
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Identifiers (e.g., name, address, phone, email)
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Order and Payment Data (e.g., billing/shipping address, order history)
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Account Information (e.g., username, password, support messages)
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Usage Data (e.g., device type, browser, IP address, activity logs)
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Third-Party Data (e.g., analytics from Shopify, Meta pixels, or payment providers)
3. How We Use Your Personal Data
We use your information to:
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Process and ship orders
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Provide customer service and account management
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Send transactional and marketing emails
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Improve our Services, security, and user experience
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Comply with legal obligations
4. Legal Basis for Processing (GDPR)
For EEA users, our processing relies on:
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Performance of contract (e.g., fulfilling orders)
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Legal obligations
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Legitimate interest (e.g., security, analytics, marketing)
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Consent (where applicable, e.g., newsletter sign-up)
5. Cookies and Tracking
We use cookies and similar technologies for:
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Session management and site functionality
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Usage analytics
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Targeted advertising (where allowed)
For more information, please see our Cookie Policy.
6. Sharing Your Data
We may share your data with:
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Our payment processors and logistics providers
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Service providers (e.g., hosting, analytics, customer support)
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Business and marketing partners
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Authorities, where legally required
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Other entities within our corporate group
7. Your Rights (GDPR & Other Regulations)
You have the right to:
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Access your personal data
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Request correction or deletion
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Object to or restrict processing
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Withdraw consent (where applicable)
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Lodge a complaint with a data protection authority
To exercise these rights, contact us at info@luxsanat.com
8. Data Retention
We retain personal data for as long as necessary for order fulfillment, compliance with legal obligations, and to support our services.
9. Children’s Privacy
Our Services are not intended for individuals under the age of 16. We do not knowingly collect data from minors.
10. International Data Transfers
If we transfer your data outside the EEA, we use standard contractual clauses or equivalent legal mechanisms.
11. Security
We implement appropriate technical and organizational measures to protect personal data. No system is 100% secure, and we recommend that you use strong passwords and limit sharing.
12. Contact Us
Luxsanat OÜ
Mündi 2, 13517 Tallinn, Estonia
Email: info@luxsanat.com
Phone: +372 53152713
This Privacy Policy is compliant with the GDPR and other applicable data protection laws.