Question 1

What is NeuroVizr?

Accepted Answer

NeuroVizr is an innovative light and sound wellness device designed to stimulate the brain's natural neuroplasticity, reduce stress, improve sleep quality, and enhance focus.

Question 2

How does NeuroVizr work?

Accepted Answer

NeuroVizr uses specific light frequencies combined with sound programs to gently guide the brain into beneficial states that promote relaxation and cognitive balance.

Question 3

Is NeuroVizr safe to use?

Accepted Answer

Yes — it is a non-invasive device tested for regular wellness use. It is safe for eyes and hearing. People with epilepsy, photosensitivity, or pregnant individuals should consult a doctor before use.

Question 4

How long is a NeuroVizr session?

Accepted Answer

An average NeuroVizr session lasts between 11 and 15 minutes.

Question 5

What is FlexBeam?

Accepted Answer

FlexBeam is a portable red light and near-infrared therapy device designed to support muscle, joint, and tissue recovery while reducing pain and inflammation.

Question 6

How does FlexBeam work?

Accepted Answer

FlexBeam delivers targeted red and near-infrared light directly to the body’s cells, boosting blood flow, reducing inflammation, and accelerating cellular recovery processes.

Question 7

When should I use FlexBeam?

Accepted Answer

FlexBeam is suitable for muscle tension, joint pain, inflammation, post-workout recovery, sleep optimization, and immune system balance support.

Question 8

How long is a FlexBeam session?

Accepted Answer

Each treatment area is typically exposed for 10 minutes. One session can include 1–3 areas.

Question 9

Is FlexBeam clinically tested?

Accepted Answer

Yes — multiple clinical studies confirm its effectiveness in supporting recovery and pain management.

Question 10

Who is Luxsanat?

Accepted Answer

Luxsanat is an Estonian wellness technology company providing science-based health and wellbeing devices such as NeuroVizr and FlexBeam.

Question 11

Who works at Luxsanat?

Accepted Answer

The core team includes Eleri Tamm (Founder & CEO), Karl Vaher (Customer Experience Manager), Külli Kask (Sales Manager), and Helen Orav (Experience Space Coordinator).

Question 12

Who are Luxsanat's partners?

Accepted Answer

Luxsanat collaborates with NeuroVizr Inc., FlexBeam International, and leading wellness clinics and biohacker communities in Estonia.

Question 13

Where can I buy NeuroVizr and FlexBeam?

Accepted Answer

Both devices are available in our official online store at www.luxsanat.com.

Question 14

Do you offer home delivery?

Accepted Answer

Yes — we deliver within Estonia in 1–2 business days.

Question 15

Is shipping free?

Accepted Answer

Free shipping is available for all orders over 150 €.

Question 16

What is your return policy?

Accepted Answer

You can return your order within 30 days of receiving it, as long as the product is unused and in its original packaging.

Question 17

How long is the product warranty?

Accepted Answer

All our devices come with a 2-year warranty.

Question 18

How can I cancel my order?

Accepted Answer

Contact us immediately after placing your order at info@luxsanat.com or call +372 5342 4741.

Max-Slevogt-Strasse 2, Neustadt, 67434